Last updated: 21 October 2026
ABOUT THIS PRIVACY POLICY
PROADS is operated by Professional Advanced Solutions. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit the PROADS website, submit an enquiry, become a customer, or communicate with us.
INFORMATION WE COLLECT
We may collect information that you provide to us, including:
• Your name
• Business or company name
• Email address
• Phone number
• Website or Google Business Profile URL
• Information you provide in an enquiry, request or other communication with us
Our website and technology providers may also collect basic technical information such as your IP address, browser or device information, and information about how the website is used.
HOW WE USE YOUR INFORMATION
We may use your information to:
• Respond to enquiries and requests
• Assess whether our services may be suitable for your business
• Provide, manage and support services you request from us
• Communicate with you about an enquiry or customer relationship
• Maintain appropriate business and customer records
• Improve our website, services and business processes
• Protect our systems and investigate technical or security issues
• Meet applicable legal, accounting and regulatory requirements
Submitting an enquiry does not automatically subscribe you to promotional or marketing emails.
SERVICE PROVIDERS AND DISCLOSURE
We use third-party technology and service providers to operate parts of our business, including website hosting, customer relationship management (CRM), email communications, analytics and other business systems.
Personal information may be processed or stored by these service providers where reasonably necessary to provide their services to us. Some providers may operate systems or store information outside Australia.
We may also disclose information where required by law or where reasonably necessary to protect our legal rights.
GOOGLE AND THIRD-PARTY PLATFORMS
Some PROADS services may involve third-party platforms such as Google Business Profile and Google Reviews.
These platforms operate under their own terms and privacy policies. PROADS does not control how third-party platforms collect, process, store or display information submitted directly to them.
COOKIES AND WEBSITE TECHNOLOGY
Our website may use cookies and similar technologies for website functionality, security, analytics and to help us understand how visitors use the website.
You can control or disable cookies through your browser settings, although some website features may not function as intended if cookies are disabled.
DATA SECURITY AND RETENTION
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for the purposes for which it was collected, our legitimate business requirements, or applicable legal and record-keeping obligations.
ACCESS, CORRECTION AND PRIVACY ENQUIRIES
If you would like to ask about personal information we hold about you, request a correction, or raise a concern about how your information has been handled, please contact us using the details below.
We may need to verify your identity before providing access to or changing personal information.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.
The current version will be published on this page with the date it was last updated.
CONTACT US
PROADS
Operated by Professional Advanced Solutions
Australia
Email: [email protected]
Website: www.proads.com.au
© 2026 Professional Advanced Solutions. All rights reserved.